Oregon Construction Contractors (CCB) Practice Test

Your company philosophy should _____. You want your employees to take pride in their work.

1. stress quantity

2. stress quality

3. emphasize speed

4. favor cost-cutting

The correct answer is: stress quality

Fostering a company philosophy that stresses quality is essential for encouraging employees to take pride in their work. When quality takes precedence, employees are more likely to focus on the craftsmanship and diligence of their tasks, which can lead to higher job satisfaction and a stronger sense of accomplishment. This focus can also enhance the overall reputation of the company, as clients and customers tend to appreciate and seek out quality workmanship. Employees who understand that their work is valued for its quality will likely feel more motivated and engaged, leading to better performance and a more positive workplace culture. In contrast, emphasizing quantity, speed, or cost-cutting might compromise the quality of the work being done, leading to dissatisfaction both among employees who take pride in their craftsmanship and among clients who expect high standards. A focus on these factors could result in rushed jobs, higher error rates, and a decrease in employee morale.